Have you ever looked at a store and instinctively decided it wasn’t for you (even before stepping foot inside)? This is because subconsciously, the walls are speaking to you! In this case, the store may require retail maintenance onsite.
Morpace conducted an in-depth survey of 1,000 consumers. 95% said that external appearance influences their decision of where to shop. 67% decided not to visit a store solely based on the appearance of the street. Likewise, more than 50% avoided a store that looked “dirty” from the outside.
With online stores soaring in numbers and demand, this shift has been an eye-opener for retail store owners. Once upon a time, a retail store owner looked at its business as just bricks and mortar. We’re now in an environment where shoppers no longer need to step foot into a store to purchase what they want. The backlash of this means retailers need to focus more on the appearance of their store.
It’s a reality that more than 50% of potential customers are lost due to a lack of external maintenance. However, this problem can be easily fixed.
At Urban Maintenance Systems (UMS), our subsidiary firm, UMS Advantage, provides focused attention on delivering on Commercial Property Maintenance. We provide nationwide services to the Retail sector, as well as the Child Care and Aged Care sectors.
Anyone requiring commercial property maintenance can rely on us as a ‘one stop shop’ for all their maintenance needs. Your commercial property is an investment and you want to make the money you have to put into it, work for you.
With over 20 years of experience, we pride ourselves on the reputation in the industry. If you want to discuss any of your commercial property maintenance needs, call one of our friendly staffs to discuss how we can help you.